Frequently Asked Questions

1. What payment methods do you accept?

We accept various payment methods, including credit cards, debit cards, net banking, UPI, and popular digital wallets like Paytm, PhonePe, and Google Pay.

2. How long does it take to process and ship an order?

Orders are typically processed within 1-2 business days. Shipping times may vary depending on your location within India, but we strive to deliver your products as quickly as possible.

3. What is your return and exchange policy?

Please refer to our dedicated "Returns and Exchanges" page for detailed information on our return policy, including eligibility, timelines, and procedures.

4. Do you offer international shipping?

Currently, we only ship within India. We do not offer international shipping.

5. Are your products safe for all car types and paint finishes?

Our high-performance car care products are formulated to be safe for use on most car types and paint finishes. However, it's always a good practice to test a small, inconspicuous area before applying any product to your entire vehicle.

6. Can I track my order online?

Yes, we provide order tracking. Once your order is shipped, you will receive a tracking number and instructions on how to track your shipment.

7. Are your products eco-friendly and biodegradable?

Yes, we prioritize the environment and offer a range of eco-friendly and biodegradable car care products. Look for specific product labels and descriptions for details.

8. Do you offer bulk or wholesale pricing for businesses?

Yes, we offer bulk and wholesale pricing for businesses and professionals. Contact our customer support team for more information and pricing details.

9. How can I contact your customer support team for assistance?

You can reach our customer support team through our "Contact Us" page, where you can find our email address, phone number, and a contact form for inquiries.

10. Do you have a loyalty or rewards program for regular customers?

Yes, we have a loyalty program that rewards our regular customers with exclusive discounts and offers. Be sure to sign up for our newsletter to stay updated on the latest promotions.

11. What should I do if I have a product-related question or need usage instructions?

For product-related questions or usage instructions, please refer to the product's description and user manual on our website. If you need further assistance, you can contact our customer support team.

12. Are there any special care tips for using your products in different weather conditions?

Yes, we provide guidelines and tips for using our products in various weather conditions. Check our product descriptions and blog for detailed information on seasonal care.