Refund Policy

Welcome to KKE Autocare India! We value your trust and strive to provide you with the best possible shopping experience. Please read our refund policy carefully to understand your rights and obligations when making a purchase on our website.

1. Order Cancellations: Once an order has been placed on our website, it cannot be cancelled. We process orders promptly to ensure timely delivery to our customers.

2. Damaged Products: In the unlikely event that you receive a damaged product, we will replace it at no additional cost. To qualify for a replacement, please follow these steps:

  • Contact our customer service team within 3 days of receiving your order.
  • Provide clear photographs or videos clearly showing the damaged product(s).
  • Our team will guide you through the replacement process and assist with any queries or concerns.

3. Process for Replacement: To request a replacement for a damaged product, please contact our customer service team via [contact information]. Our team will provide instructions on how to proceed with the replacement process.

4. Conditions for Replacement: Replacement of damaged products is subject to verification by KKE Autocare India. Products that have been damaged due to mishandling or negligence after delivery are not eligible for replacement. Replacement requests submitted after the specified timeframe may not be honored.

5. Shipping Costs: We will bear the shipping costs associated with the replacement of damaged products. You are not required to cover any additional expenses for the replacement process.

6. Refunds: Refunds are not provided for damaged products. Our priority is to ensure that you receive high-quality products in excellent condition. Therefore, we focus on replacing damaged products to uphold our commitment to customer satisfaction.

7. Modification of Policy: KKE Autocare India reserves the right to modify or update this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website or other communication channels.

By placing an order on our website, you acknowledge and agree to abide by the terms and conditions outlined in this refund policy.

If you have any questions or need assistance regarding our refund policy, please don't hesitate to contact our customer service team.

Thank you for choosing KKE Autocare India.