Refund and Return Policy

KKE Autocare gladly accepts returns on all new merchandise.

In the rare event that you are not fully satisfied with what you ordered, just return it to us within 3 days of delivered date in the original packaging and we will refund you, subject to 15% restocking fees.

  • After 3 days of Delivered date we will not accept any refunds or returns.
  • Refunds will be given on items only and excludes shipping cost or any other charges. All items must be returned in the original package, cannot be damaged or installed or used and must be in original condition.
  • Certain items are not returnable, all liquid products, products on sale/discount.
  • Customer returns for items received as part of a "free shipping" offer will be credited for the amount of the returned items less actual outbound shipping charges paid by us and any restocking fee that may apply.

For all returns, Please call +91-9673330226 between 12.00-3.00 pm or email us at: wecare@kkechemicals.com  and provide a specific reason for your return.



Replacement

If you have received an item in a 'Damaged' or 'Defective' condition or it is 'Not as Described', you may request a replacement at no extra cost or incase if we can’t replace the product we will give you full refund.

When packaging your items for shipping, include copy of the original invoice in the package.

We strongly recommend packing any items with fragile components with sufficient padding. Note that we are not responsible for products being returned to us that are damaged mid-shipment.

For all returns, Please call +91-9673330226 between 10.00-5.00 pm or email us at: wecare@kkechemicals.com  with photos of the damaged product.

Cancellation Policy

You may cancel your order at any time prior to shipment of the order, within 24 hours of the time your order was placed. Orders canceled after 24 hours prior to shipment are subject to a 15% restocking fee, which will be subtracted from the credit amount issued to your credit card.